Sierracon provides a range of best practice stakeholder engagement and community consultation services, reflecting the specific project needs and the rights, interests and concerns of project stakeholders and local communities. Our work is in line with the recommended practices of the International Association for Public Participation (IAP2). We assist with the application of four key principles of effective engagement:
- Be proactive – engage with stakeholders as early as possible to identify potential problems and find solutions
- Build relationships – stakeholder trust requires a long-term, continuing investment in communications and confidence-building
- Tailor engagement to the scale and nature of the project – design engagement strategies to reflect the nature and significance of project impacts and be prepared to adapt those strategies as the project develops or changes over time
- Integrate engagement into project operations – define clear management goals, responsibilities and resources, and measure performance against project objectives.
Example projects
- Project to capture lessons learned for Community Bushfire Recovery Committees. Engagement with the ten East Gippsland Community Recovery Committees, through face-to-face and online interviews and group discussions. East Gippsland Shire Council 2024.
- Preparation of an updated community renewal plan and implementation plan, reflecting recovery requirements post bushfire and floods, developed through community engagement. Buchan Gelantipy and Districts Renewal Association and East Gippsland Shire Council 2024.
- Preparation of a business plan for the Sarsfield Community Association in East Gippsland informed by local and regional stakeholder engagement and benchmarking with other communities 2023-24.
- Stakeholder engagement adviser covering a range of traffic and infrastructure projects and community programs. AlburyCity, Australia, 2020.
- Development and implementation of a community engagement plan regarding a proposed new weir (The Narrows Project) at Tallangatta, Victoria, Australia This work included a combination of key informant interviews and community meetings, Towong Shire Council, Australia 2016-2017.
- Review and development of a road map for community relations activities for Kagara Ltd’s North Queensland operations. Kagara Ltd., Australia, 2011.
- Audit of Landowner consultation, stakeholder engagement and complaints management procedures for the construction of a major water pipeline connecting Melbourne to water resources in northern Victoria, Sugarloaf Pipeline Alliance, Australia, 2009.
- Leading and undertaking extensive stakeholder engagement and community consultation as part of a range of various resettlement and social and economic impact assessment projects.